Recognition Power Words
Karin Hurt talks about the recognition power words and how it affects the psychology of people in an organization. She starts by asking “Think of the best recognition you’ve received. Who said what, and why was it meaningful?”
Whenever someone recognizes us she talks about the finer aspects that matter to us as below:
1. Who: Person who said it.
2. What: What you had accomplished was important to the other person, and it felt wonderful that others were noticing.
3. The Words: The words were powerful.
There is something about being recognized at just the right time, by just the right person, with just the right words. When done well, those words can stay with us forever.
She then goes on to explore what words make the biggest impact when providing recognition. Several leaders weighed in that the most important part is the specific examples, acknowledging the details of the contribution. Others shared the value of a handwritten note that is “simple, timely, and personal.” Several rightfully warned that people are motivated by different things, and trying to project our preferences on others is a mistake.
Karin goes on to add different possibilities for meaningful words based on Personality types:
• “Inspiring Personalities (e.g. sales people): “That was awesome”, “I really owe you one” (fun, give & take type words)
• Commanding Personalities (e.g. directors): “Nice job” “That’s why you’re the man” (ego, self-esteem)
• Supporting Personalities: “Wow everyone loved that” “I really like what you did for everyone” (Everybody loves you)
• Analyzing Personalities: “That was brilliant” “How did you do that?” “Way to stand up for what you believe in” (How’d you do that? or, congratulations on moral grounds)”
She adds her favourite recognition power phrases.
• I trust you
• Great idea! Let’s go with it.
• You have made a significant contribution to ___.
• You really helped me out
• You’re a difference maker
• You are a gem
• This is one of the best__I’ve seen
• We could learn a lot from __ about this
• We wouldn’t be here today if it weren’t for ___
___ has set a new standard of excellence for us all to strive toward
• Glad to have you as part of OUR team
• You are doing exactly what you were meant to do in this life
Words That Stand Alone
However she warns that recognition can also backfire.
What recognition power words make the biggest impact for you? Do share your comments…